Last updated: December 2024
These Terms of Service govern your use of Elite Auto Tuning Studio's website and services. By accessing our website or using our automotive tuning services, you agree to be bound by these terms and conditions.
By accessing our website, contacting us for services, or engaging Elite Auto Tuning Studio for any automotive tuning work, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Elite Auto Tuning Studio, governing all aspects of our business relationship.
If you do not agree with any part of these terms, you must discontinue use of our website and services immediately. Your continued use of our services after any modifications to these terms constitutes acceptance of the updated terms. We reserve the right to refuse service to anyone for any reason at our sole discretion.
These terms apply to all visitors, users, customers, and others who access or use our services. By scheduling an appointment, requesting a quote, or authorizing any work on your vehicle, you confirm your agreement to these terms and your legal capacity to enter into this binding agreement.
Elite Auto Tuning Studio provides professional automotive tuning services including but not limited to ECU remapping, performance modifications, hardware upgrades, and custom vehicle enhancements. Our services are performed by certified technicians using industry-standard equipment and procedures designed to improve vehicle performance while maintaining reliability and safety standards.
All services are provided based on detailed consultation and assessment of your vehicle's current condition and your specific performance objectives. We reserve the right to refuse any modification request that we determine to be unsafe, illegal, or technically unfeasible. Our recommendations are based on technical expertise and industry best practices.
Service delivery times are estimates based on current workload and parts availability. While we strive to meet projected completion dates, various factors including unexpected technical issues, parts delays, or additional work requirements may affect service timelines. We will communicate any significant delays promptly and work to minimize inconvenience.
All pricing is quoted in Indian Rupees and includes applicable taxes unless otherwise specified. Quotes are valid for 30 days from the date of issue and may be subject to change based on parts availability, additional work requirements, or market fluctuations. Final pricing will be confirmed before commencement of work and any changes will require your written approval.
Payment terms require a 50% deposit upon work authorization with the balance due upon completion. We accept cash, bank transfers, credit cards, and digital payment methods. For extensive projects exceeding ₹100,000, alternative payment schedules may be arranged with prior approval. All payments must be cleared before vehicle release.
Late payment charges of 2% per month may apply to overdue balances exceeding 30 days. We reserve the right to retain possession of your vehicle until all payments are received in full. Additional storage charges may apply for vehicles not collected within 7 days of completion notification. All collection costs and legal fees resulting from payment default will be borne by the customer.
We provide a comprehensive 12-month warranty on all ECU remapping and tuning services, covering defects in workmanship and tune file integrity. Hardware installations carry manufacturer warranties plus our 6-month installation warranty covering proper fitment and function. Warranty coverage requires use of recommended fuels, adherence to maintenance schedules, and proper vehicle operation.
Warranty coverage is void if the vehicle is modified by other parties, subjected to racing or track use without disclosure, or if recommended maintenance is not performed. Any subsequent modifications or tune adjustments by other providers will void our warranty. We reserve the right to inspect warranty claims and may require verification of maintenance records.
Our warranty obligations are limited to correction of defects or re-performance of services at no charge. We do not warrant specific performance gains as results may vary based on vehicle condition, fuel quality, and driving patterns. Maximum liability under warranty provisions shall not exceed the original service cost. Consequential damages are specifically excluded from warranty coverage.
You acknowledge that automotive tuning involves inherent risks including potential mechanical failures, reduced component lifespan, or performance variations. While we employ best practices to minimize risks, we cannot guarantee that modifications will not affect other vehicle systems or components. You accept these risks as part of the tuning process.
Our total liability for any claims arising from our services is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, punitive, or special damages including but not limited to lost profits, vehicle downtime, alternative transportation costs, or personal inconvenience.
We disclaim liability for issues arising from pre-existing vehicle conditions, wear items, or problems unrelated to our services. Customers are responsible for disclosing all relevant vehicle history, modifications, and known issues before service commencement. Failure to provide complete information may void warranty coverage and increase liability exclusions.
Customers are responsible for providing accurate and complete information about their vehicle's condition, modification history, and intended use. You must disclose any known mechanical issues, previous tuning work, or performance modifications before service commencement. Withholding relevant information may affect service quality and void warranty coverage.
You are responsible for ensuring your vehicle is in good mechanical condition before tuning services. We recommend addressing any mechanical issues, completing scheduled maintenance, and ensuring proper fluid levels before appointment. We reserve the right to refuse service or require mechanical repairs before proceeding with tuning work.
Customers must follow all post-service recommendations including break-in procedures, fuel requirements, and maintenance schedules. Failure to follow these guidelines may void warranty coverage and could result in performance issues or mechanical problems. You are responsible for monitoring vehicle performance and reporting any concerns promptly.
All services are performed in compliance with applicable Indian automotive regulations and emission standards. Customers are responsible for ensuring that requested modifications comply with local laws and regulations in their area of operation. We reserve the right to refuse modifications that violate applicable laws or regulations.
You acknowledge that certain modifications may affect vehicle emissions, insurance coverage, or registration requirements. It is your responsibility to verify compliance with local regulations and to notify relevant authorities or insurance providers as required. We recommend consulting with local authorities regarding legal requirements for modified vehicles.
We do not provide services that deliberately circumvent emissions controls or safety systems unless legally permitted. Any requests for illegal modifications will be refused. Customers requesting borderline modifications must provide written confirmation of legal compliance in their jurisdiction before work commencement.
Service appointments are scheduled based on availability and require confirmation 48 hours prior to the scheduled date. Changes to appointments must be requested at least 24 hours in advance to avoid cancellation fees. Emergency rescheduling may be accommodated based on availability but cannot be guaranteed during peak periods.
Cancellations made less than 24 hours before scheduled service may result in a cancellation fee equal to 25% of the estimated service cost. No-show appointments will be charged 50% of the estimated service cost. These fees compensate for lost scheduling opportunities and preparation time already invested in your project.
We reserve the right to reschedule appointments due to equipment failures, parts delays, or unforeseen circumstances. Customers will be notified as soon as possible of any necessary changes and offered alternative scheduling options. Priority rescheduling will be provided for affected customers at no additional charge.
All tune files, calibration data, and technical modifications developed for your vehicle remain the intellectual property of Elite Auto Tuning Studio. Customers receive a license to use these modifications with their specific vehicle but do not acquire ownership rights to the underlying intellectual property or calibration data.
Reproduction, distribution, or reverse engineering of our tune files or technical data is strictly prohibited. Customers may not share, sell, or transfer tune files to other parties. Violation of these intellectual property restrictions may result in immediate termination of warranty coverage and potential legal action.
We respect the intellectual property rights of others and expect the same courtesy from our customers. Any requests to replicate or modify proprietary systems from other tuning companies must include proper authorization. We reserve the right to refuse services that may infringe on third-party intellectual property rights.
We maintain detailed records of all services performed including before and after performance measurements, modification details, and customer communications. These records are retained for a minimum of seven years to support warranty claims, provide technical support, and comply with business record requirements.
Customers will receive comprehensive documentation upon service completion including performance reports, warranty information, maintenance recommendations, and technical specifications. This documentation should be retained for warranty claims and future service requirements. Replacement documentation may be provided for a nominal fee.
All customer information and vehicle data are maintained confidentially in accordance with our privacy policy. Records may be shared with authorized service partners when necessary for warranty support or technical assistance. Customers have the right to request copies of their service records at any time.
These Terms of Service may be modified periodically to reflect changes in our business practices, legal requirements, or service offerings. Significant changes will be communicated through our website, email notifications, or direct communication. Continued use of our services after modification constitutes acceptance of updated terms.
Either party may terminate the service agreement at any time with written notice. Termination does not affect obligations that have already accrued or warranty coverage for completed services. Upon termination, customers remain responsible for all outstanding payments and must collect their vehicle within a reasonable timeframe.
We reserve the right to terminate service relationships immediately for breach of these terms, failure to pay outstanding balances, or conduct that threatens staff safety or business operations. Termination for cause does not relieve customers of payment obligations for services already performed or parts already ordered.
These Terms of Service are governed by the laws of Karnataka, India, and any disputes will be resolved through the appropriate courts in Bangalore. We encourage resolution of disputes through direct communication and negotiation before pursuing formal legal proceedings. Good faith efforts to resolve issues amicably are expected from all parties.
Any legal proceedings must be commenced within one year of the event giving rise to the dispute. This limitation period ensures timely resolution of issues while evidence and memories remain fresh. Claims filed after this period may be dismissed regardless of their merits.
In the event of legal proceedings, the prevailing party shall be entitled to recover reasonable attorney fees and court costs. This provision encourages reasonable settlement negotiations and helps ensure that frivolous claims are discouraged. All legal proceedings must be conducted in English and follow Indian legal procedures.